SOFIA (Bulgaria), March 10 (SeeNews) – Bulgaria’s DSK Bank and global tech giant IBM have successfully completed the migration of the lender's banking operations to IBM’s datacenters as part of a long-term IT services agreement to manage the IBM Cloud infrastructure that supports the bank's operations in Bulgaria, IBM said on Friday.
“With this strategic shift we will assist DSK Bank in accelerating time to market, addressing and improving customer service,” Michael Paier, general manager of IBM for Southeast Europe, said.
As part of the agreement IBM will run the complete IT infrastructure, supporting DSK Bank's core banking environment, as well as provide fully managed services for mainframe, servers, storage, end-user computing, help desk as well as software support.
"As a result of working with IBM, we expect to generate up to 20% in annual recurring savings," Nikolay Shalamanov, DSK Bank’s head of directorate operative maintenance of IT systems, said. "We are already feeling the benefits of the new way of working - according to our daily statistics bank's most critical applications, DSK Direct for e-banking and DSK Smart for mobile payments - are running faster by 10 to 15%.”
"Adopting this innovative IBM Cloud model will set the bank to benefit from future cognitive technologies", said Igor Pravica, Country Leader, IBM Bulgaria. "Our approach is based on the highest security standards and it will ensure an enterprise that is secure, scalable and can handle mission-critical workloads efficiently.”
($ = 0.9419 euro)
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