February 6 (SeeNews) - Canada-based telecommunications company Telus Corporation has completed the merger with Austria's Competence Call Center through its global arm Telus International, Sofia-based outsourcing services provider Telus International Europe said on Thursday.
Both sides in the deal are active on the Southeast European (SEE) market, with Telus having delivery centres in Bulgaria and Romania and BPO provider Competence Call Center (CCC) operating in Bosnia and Romania.
You can subscribe to our M&A newsletter here
The merger adds significant scale, growth and diversity to Telus International's business and expands its presence, operations and client base in Europe, Telus International Europe said, adding that this potential for further growth positions Telus International for an initial public offering in the next year or two.
Following the successful merger, Telus International will benefit from the skill of more than 8,500 CCC employees across 11 European countries.
The acquisition will support Telus’ consolidated financial and operating results including revenue, EBITDA and free cash flow growth, Telus International Europe said.
Telus International operates three delivery centres in Bulgaria - two in the capital city of Sofia and one in the second-largest city of Plovdiv. In Romania, Telus International also has three sites - two in Bucharest and one in Craiova.
CCC runs one location in Bosnia's capital Sarajevo and two locations in Romania's Bucharest and Brasov.